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Implementation Services
Implementation Services

Capgent delivers business and technical implementation services for the Capgent Platform to its clients on a 100% satisfaction basis. We stand behind our platform and people to provide a professional and knowledge based solution to our clients.

Strategy/Assesment

Capgent will conduct a review of your order-to-cash and purchase-to-pay processes and systems used using the following practices
Needs Analysis
Best Practices/Benchmarking
Strategy Alignment
Management Roadmap
Six Sigma Techniques
SOX and other compliance needs
Solution Design
Best Practices based business processes
Workflow Configuration
Capgent Platform configuration
Data Conversion
Customization/Development
SLA for outsourced services
Testing and Quality Assurance
Report Writing
Education and Training

Post Implementation Support and Client Care

Client care is Capgent's highest priority and measure of success. Capgent provides superior client care to its clients.
Business Process Outsourcing
Call Support
Custom Application Integration
Optimization of Workflow
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