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Quality Control
Quality Control

Invoice Quality Control

It is estimated that over 80% of the errors in a dispute are vendor errors. Controlling the quality of the invoices produced can directly impact DSO, reduce transaction costs and over heads and improve customer service. Quality of the invoices can be checked prior to delivery of the invoice with the objective of ensuring an error free invoice which can easily translate into Cash without any additional cost for Vendors & Suppliers.

The Capgent system provides a rules based engine to match various parameters of an invoice before sending it to a customer. Rules can be setup to validate codes such as a Shipping Address, Payment Terms, Line Items, Quantity Invoiced, Matching with the Sales Order & Delivery documents, Vendor Specific terms to be mentioned in the invoice, Discounts, Taxes, Unit of Measure, Communication Mode, Unit Price, Adjustments for any advance payments, and any such parameters.

The rules engine can be configured such to completely automate this key quality process and manual intervention is needed for exceptions only. The system audits and logs the various quality steps to create a veritable audit log.

Using the Capgent Quality Control module can result in the following:

Operational Benefits
Reduction in chargebacks
More real time and accurate communication with the customer
Improvement in customer service
Electronic Records to ensure quality check was performed to serve as audit trail and help in exception management
Contributing factor in helping reduce DSO
Tactical Benefits
Accurate invoices ensure faster collections at minimum cost
Process Driven rather than assumption based upon human judgment
Eliminating manual, repetitive, and low-value tasks to cut costs, raise employee morale, and increase productivity
Builds a Positive Image for the organisation
Reduces paper work and lowers cost of doing business
Key Business drivers based on which the Quality Control parameters would be dynamically configured are :
Amounts Limits
Customer Accounts
Combination of Amount & Customer accounts
Due Days
Credit Score
Pre Defined Quality Checklist for certain accounts
Credit Limits
Overdue Receivables
Payment Methods
Cash Discount Terms
Number, frequency and amount of exceptions
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